Welcome on the FAQ Lacoste page.
Delivery & Returns
- What are the delivery options?
- Can my order be delivered to an address of my choice?
- Where do you deliver?
- When do you deliver?
- How much does delivery cost?
- How long does delivery take?
- How do I know if my order has been dispatched?
- What happens if I am not there when it is delivered?
- How do I monitor the progress of my order?
- How do I return a product purchased in the Lacoste Online Shop?
- Is it possible to return a product that has not been ordered from the Lacoste Online Shop?
- Is it possible to return a product to a Lacoste boutique or a department store?
- How long do I have to return a product?
- How much does it cost to return a product?
- How will I be credited after the product is returned?
- How long will it take to be credited after returning a product?
- What should I do if I receive a damaged or faulty product?
- Is it possible to exchange a product?
- Where will be order be despatched from?
- My Account
- Use of the Lacoste website
Delivery & Return
Can my order be delivered to an address of my choice?
We can deliver your order to the address of your choice – work, parents, friends or neighbours. Please specify the delivery address when you place your order. Unless an alternative address is provided delivery will be made to the billing address.
We regret that we cannot deliver to a Post Box address.